Shipping carrier: FedEx, UPS, DHL
Inside United States
Occasionally, situations beyond our control arise that may cause delays in shipping your order. In these cases we will attempt to contact you through all available means to inform you of the delay. If your order is mission critical, please call or ask live help to inform us as soon as the order is placed and check your order status frequently. In-stock items will ship within 24 hours, as long as you complete your order by 2 PM, Monday through Friday, EST. Most of the products in our stock and we will ship it from our warehouse and we will ship maximum products by 24 hours. We have business partners several states in United States. Sometimes we will ship products from our partners for fast shipment to the customers in nearest states.
Free ground shipping for all orders inside US - 48 states only.
If you place your order after 2 PM EST or on Saturday, Sunday or holidays, your available item(s) will ship the next business day if possible. Shipping times, in accordance with UPS, and FedEx policy, are estimated in business days, and subsequently do not include weekends.
We cannot ship to PO Boxes; if any customer place orders with shipping PO Box we usually cancel that order and a confirmation email or phone call about cancellation will be send.
For your protection and quicker approval of credit card orders, please ensure that your shipping address is the same as your billing address on file at your credit card company. Please make certain that your billing address and shipping address are correct and on record with your credit card company. If we are unable to verify an address it will delay your shipment and you will be contacted to correct the situation.
Prince Technology, LLC. adds shipping and handling on all orders according to the weight of package(s).
Free Shipping is for orders shipped within the 48 states of the United States of America and is not available for International, Alaska, Hawaii or PR.
If your order arrives to you in an obviously damaged condition, refuse the delivery. The carrier is responsible for the damage and not you. If, however, you accept delivery and open the carton and then discover the item was damaged during shipping, contact the carrier for inspection, then contact our Customer Service Department and we will file a claim on your behalf. We also ship via customer own FedEx or UPS account and we do special take care for any overnight and 2nd day shipping. We try our best to inform customer about the order status.
Shipping charges shown during the checkout process are for orders shipped to the U.S. only. If your order is shipping outside of the U.S. we will contact you, via email, with the new shipping charges for your order. If you would like to know these charges before placing your order, all the cost about customs and shipping will pay customer by themselves. Minimum order requirement for international customer is $1000.
At checkout, the order handling charges are automatically calculated. We have several warehouses located throughout the U.S. to ensure you a faster delivery. Our shipping and handling charges include our costs for customer service, processing and shipping, returns and exchanges and some overhead. We will charge handling fees based on products quantity and weight also if customer use their own shipping account use.
We understand the need for our customers to know where their product is and when it will be delivered. In our site real-time tracking information will be sent via email on products shipped directly from our warehouses and tracking from any shipments shipped directly from our affiliated vendors will be sent within 24 hours. For 2nd day and overnight shipping we update track and email to customer same day of shipment. For ground shipping its may take 1-2 days extra time to update all. If any customer ask track in live help or over phone we try to give him track right way but if track is not update customer must have to give us 3-4 hours time to update in site no excuse will accept like cancel my order I will not take this. If you complain like this Prince Technology, LLC. Will charge restock fee.